Request Account Deletion

Account Deletion Request Instructions

Dear User,

 

If you wish to delete your account and have your personal data removed from our systems in accordance with the General Data Protection Regulation (GDPR), please follow the instructions below:

      1. Compose an Account Deletion Request Email:Using the email address registered with your guitarfrenzy.co.uk account, send an email to [email protected] with the subject line: “Account Deletion Request – [Your Username].”
      2. Include the following information in your email:a. Full Name: Provide the full name associated with your account.b. Username: Mention your unique username used to log in to the guitarfrenzy.co.uk platform.c. Email Address: Make sure to send the deletion request from the email address registered on your guitarfrenzy.co.uk account for verification purposes.d. Reason for Deletion: While it’s not mandatory, we appreciate if you can share your reason for wanting to delete your account. This feedback will help us improve our services in the future.
      3. Verification Process:For security reasons and to prevent unauthorized access, we may ask for additional verification to ensure the authenticity of the account deletion request. Please cooperate with any such inquiries promptly.
      4. Confirmation and Deletion:Once we receive your account deletion request and verify its authenticity, we will process your request within 30 days, as required by GDPR. You will receive an email confirming the successful deletion of your account once the process is complete.

Important Information:

      1. Account deletion is an irreversible process, and all your data associated with your account will be permanently removed from our systems. This includes personal information, competition history, and any other data you have provided during your time with us.
      2. Once the account is deleted, you will lose access to your guitarfrenzy.co.uk account, and any ongoing competitions or transactions related to your account will be forfeited.
      3. If you have any active subscriptions or pending payments, they will be canceled during the deletion process, and you will no longer be charged.

Data Protection and Privacy:

At Guitar Frenzy, we take data protection seriously. Rest assured that any personal information shared during the account deletion process will be handled in accordance with our Privacy Policy and GDPR regulations.

If you have any concerns or questions regarding the account deletion process or our data handling practices, please do not hesitate to contact us at [email protected].

Thank you.

Best regards,

The Guitar Frenzy Team